Privacy Policy

Your privacy is not just a policy feature; it is a fundamental right. At UnitConverters.help, we are committed to protecting the personal information and digital footprint of our users. This Privacy Policy details the types of information we collect, how it is used, and the steps we take to safeguard your data. By using our Service, you agree to the collection and use of information in accordance with this policy.

Our Privacy by Design Principle:

Data protection is integrated into the very architecture of our platform. When you perform mathematical unit conversions, all calculations execute 100% locally in your client web browser. Your numbers and calculations are never transmitted, logged, or stored on remote servers.

1. Information Collection and Use

General Principles

We collect several different types of information for various purposes to provide and improve our Service to you. Our primary goal in collecting data is to provide a seamless, reliable experience while ensuring the stability and security of our platform. We only collect data that is strictly necessary for the operation of our services.

2. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address: (Only if you subscribe to announcements, report errata, or contact support)
  • First name and Last name: (For personalized communication when submitting requests)
  • Cookies and Usage Data: (For preference management and anonymous telemetry)

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies We Use:

  • Session Cookies: We use Session Cookies to operate our Service. These expire once you close your browser.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings, such as your preferred unit system (Metric vs. Imperial) and significant digit precision.
  • Security Cookies: We use Security Cookies to authenticate sessions, prevent fraudulent use, and protect user data from unauthorized parties.

3. Use of Data

UnitConverters.help uses the collected data for various operational purposes:

  • To provide and maintain the Service: Ensuring the conversion engine runs smoothly, accurately, and without latency.
  • To notify you about changes: Alerting you to new features, maintenance periods, or updates to our terms.
  • To allow interactive features: Enabling you to participate in community unit suggestions when you choose to do so.
  • To provide customer care and support: Troubleshooting issues effectively by understanding your browser context.
  • To provide analysis: Gathering valuable performance metrics so that we can improve the Service based on real usage patterns.
  • To monitor usage: Detecting technical issues before they affect a large number of users.

4. Transfer of Data

International Data Processing

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

UnitConverters.help will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

5. Disclosure of Data

Legal Requirements

UnitConverters.help may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation (e.g., a court order or subpoena).
  • To protect and defend the rights or property of UnitConverters.help.
  • To prevent or investigate possible wrongdoing in connection with the Service.
  • To protect the personal safety of users of the Service or the public.
  • To protect against legal liability.

6. Security of Data

Encryption and Protocols

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We utilize industry-standard SSL/TLS encryption to protect data in transit. At rest, data is stored in secure data centers with limited access.

We employ strict access controls, firewall protections, and regular security audits to mitigate risks. Users are encouraged to protect their own accounts with strong, unique passwords.

7. Your Data Protection Rights Under GDPR

For European Union (EU) and UK Residents

If you are a resident of the European Economic Area (EEA) or United Kingdom, you have specific data protection rights under the General Data Protection Regulation (GDPR). UnitConverters.help aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate.
  • The right to erasure: You can request that we erase your personal data, under certain conditions ("Right to be Forgotten").
  • The right to restrict processing: You can request that we restrict the processing of your personal data.
  • The right to object to processing: You can object to our processing of your personal data.
  • The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you.

8. Your Data Protection Rights Under CCPA / CPRA

For California Residents

The California Consumer Privacy Act (CCPA) provides California residents with specific statutory rights regarding their personal information:

  • Right to Know: You can request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
  • Right to Delete: You can request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different level or quality of goods or services.

9. Third-Party Service Providers

Analytics & Infrastructure

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use Google Analytics to monitor and analyze traffic. Google Analytics uses cookies to gather anonymized telemetry. You can learn more about Google's privacy practices by visiting Google Privacy Policy.

Advertising & Cookie Disclosures

We use certified third-party advertising partners, including Google AdSense, to display ads on our platform. Third-party vendors use cookies to serve ads based on prior visits to our site or other websites across the web.

  • Personalized Advertising: Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to UnitConverters.help and/or other sites on the Internet.
  • Ad Personalization Opt-Out: Users may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting aboutads.info or Network Advertising Initiative.
  • EEA & UK Consent Framework: For visitors in the EEA and UK, advertising conforms with IAB Europe TCF v2.2 and Google's EU User Consent Policy.

10. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so we can immediately delete the information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us via our Contact Page. Also review our Terms of Use, Legal information, or learn more about our metrology standards.